1. Information We Collect

When you contact us or use our website, we may collect your name, phone number, email address, service address, and details about your project. Our website also automatically collects basic usage data such as your IP address, browser type, and pages visited through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to inquiries, provide estimates, and schedule services
• Send appointment reminders and follow-up communications
• Improve our website and understand how visitors find us
• Show you relevant ads through Google Search Ads and similar platforms

3. Google Ads & Cookies

We use Google Ads to advertise our services online. Google may use cookies to show you our ads based on your previous visits to our website. We also use Google Analytics to understand website traffic.

You can opt out of personalized Google advertising at any time by visiting: https://adssettings.google.com

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

For more information on how Google uses data, visit: https://policies.google.com/privacy

4. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third-party service providers who help us operate our business (such as scheduling or payment tools), or when required by law. All third parties are required to keep your information secure.

5. Your Choices

You may opt out of marketing emails at any time by replying “unsubscribe” or contacting us directly. You can also manage or disable cookies through your browser settings, though this may affect some website functionality.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Tile and Grout Project

Email: hello@thetileandgroutproject.com

Phone: 847.780.9996

Website: thetileandgroutproject.com